Job Description

Job Description

Job Description

Benefits:

• Bonus based on performance
• Free uniforms
• Paid time off

1-800-Plumber + Air of Woodbridge
We are looking for an experienced Home Service Manager to lead our Plumbing & HVAC service operations. This is a hands-on leadership position for someone who understands the home service industry, knows how to manage technicians, and can help grow a profitable service department.

Responsibilities

• Manage daily Plumbing & HVAC service operations
• Lead, train, and hold technicians accountable
• Dispatch and coordinate crews to maximize productivity
• Review estimates, jobs, callbacks, and customer concerns
• Help technicians improve sales and customer service
• Monitor revenue, labor, material costs, and profitability
• Recruit and develop Plumbing & HVAC technicians
• Ensure jobs are completed correctly and customers receive excellent service
• Work with ownership to grow the business and achieve monthly goals

Qualifications

• 3+ years of Plumbing, HVAC, or Home Service management experience preferred
• Strong knowledge of residential service operations
• Experience managing technicians and field employees
• Strong sales and customer-service skills
• Organized and comfortable working in a fast-paced environment
• Valid driver's license
• Experience with ServiceTitan
• Compensation & Benefits
• Competitive salary based on experience
• Performance-based bonus opportunity
• Paid time off
• Company vehicle or vehicle allowance may be available
• Growth opportunity as our Plumbing & HVAC operation expands

We are looking for a leader, not just a dispatcher—someone who can develop a team, improve performance, take care of customers, and help build a successful Plumbing & HVAC service operation.

• Principals only. Recruiters, please don't contact this job poster.

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