Job Description
Position Information
Location: Brush Creek Ranch
Summary:
Who We Are At Brush Creek Ranch, we are more than just a destination; we are an experience. Nestled in the stunning landscapes of Wyoming, we offer luxury adventure in the great outdoors. Working at Brush Creek Ranch means joining a team dedicated to creating unforgettable experiences for our guests. With a commitment to hospitality and service excellence, we foster an environment where you can thrive, grow, and bring your best self to work every day.
Responsibilities:
What You'll Do - Serve beverages to guests with prompt, high-quality service to ensure excellent guest satisfaction.
- Monitor beverage consumption to ensure responsible service and verify IDs as needed.
- Move supplies between multiple ranch venues and operate ranch vehicles or rangers as required.
- Complete all assigned setup, side work, and closing duties while maintaining a clean and organized bar area.
- Check bar glasses for any cracks, chips, or stains to ensure quality.
- Be knowledgeable about all menu items, their preparation, and daily features or specials; be prepared to answer guest questions.
- Use suggestive selling techniques to enhance the guest experience and increase sales.
- Take guest orders accurately, confirm the details, and enter orders into the Micros system.
- Ensure food presentation standards are met before serving and verify guest satisfaction promptly.
- Follow all cash handling policies and complete end-of-shift paperwork accurately.
- Engage in pre-shift meetings and maintain a thorough understanding of the ranch's offerings.
- Uphold a friendly and safe work environment, promote teamwork, and comply with uniform and work procedure standards.
- Assist with moving kegs and other heavy items safely, using a team approach when needed.
- Perform any additional duties as required.
What You'll Bring - Outgoing, sociable, and personable demeanor.
- Attention to detail and a passion for providing excellent service.
- Good communication skills, with a positive "can-do" attitude.
- Strong knowledge of bar products and operations.
- Ability to work under pressure, handle high volume, and multitask effectively.
- Organizational skills, reliability, and flexibility with scheduling.
- Teamwork and customer service skills.
- Must possess a valid driver's license.
- Previous experience in a restaurant or bar setting is preferred but not required.
- Prior customer service experience is a plus.
- Must be able to stand and move quickly for extended periods.
Other information:
What You Can Expect - Day 1 medical, dental, and vision insurance for all seasonal and full-time associates
- Vacation and Paid Time Off (PTO) with rollover for full-time associates
- Unlimited referral bonuses
- 401(k) with company match after 1 month
- Ranch provided employee housing available at a subsidized rate
- 3 meals per day at no cost to the associate
- Numerous employee engagement activities that contribute to a positive work environment
- Getting to live in a beautiful location with access to hiking, mountain biking, and fishing on neighboring national forest land
- Discounts on hotel rooms, dining, and other travel/entertainment experiences
- Multiple opportunities for growth across our luxury ranch network
At Brush Creek Ranch, we are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
Job Tags
Full time, Seasonal work, Live in, Shift work